CICS: The Best Enterprise Transaction Server & So Much More…

In one form or another, CICS has been available since the mid-1960’s, just about as long as the IBM Mainframe server that recently celebrated its 50th anniversary, released in 1964.  From a deployment viewpoint, 90%+ of Fortune 500 companies deploy CICS, primarily for its robust and often unbeatable ability to deliver sub-second response times for numerous application transactions.  Whether a large or small IBM Mainframe user, CICS delivers an enterprise class solution for a myriad of business types and arguably at one time or another, nearly every committed IBM Mainframe installation has implemented CICS.

In the past few decades I have encountered many failed IBM Mainframe migration projects and more often than not, the primary reason for platform migration failure was the inability of the target platform to deliver consistent sub-second transaction response times for a plethora of mission critical business applications.  Similarly, it often follows that if a non-Mainframe environment has been heavily configured to handle the CICS transaction workload, it often fails with the subsequent batch processing, suffering from significantly elongated elapsed times.

CICS has its foundations as an enterprise class transaction server, capturing data input for subsequent storage and retrieval in Database Management Subsystems, but let’s not forget, CICS can do so much more…

Let’s not forget, in 2001 CICS Transaction Server (TS) 2.1 for z/OS introduced the foundation for web services support, and a capability for CICS transactions to be invoked via HTTP requests.  There have been numerous enhancements since, too many to mention, which have evolved CICS into a fully-rounded family of solutions, allowing for cradle to grave application design and delivery.  However, let’s just take some time to review what CICS TS Version 5 has delivered, and how this might benefit the 21st Century business.

Recognizing the IBM defined Cloud, Analytics, Mobile, Social & Security (CAMSS) initiative, CICS is integral to such a business facing initiative, primarily from a Cloud interoperability viewpoint.

The CICS V5.2 Application Server has a capability to host multiple applications and multiple versions of the same application, simultaneously, primarily due to the substantial increase of platform scalability.  Similarly, a heterogeneous code environment offers application development personnel a single environment to work seamlessly with Java and other legacy languages, such as COBOL, C/C++, PL/I, et al.

Combining this heterogeneous code environment with Cloud enablement allows for new application version deployment, without a requirement to disable or remove the previous version from Production processing.  Regardless of the underlying application source code base, end users can access an application without service interruption, as they transition to the new application version.  Similarly, user workloads can be seamlessly redirected to a previous working version of application code, presuming new version errors.

The CICS V5.2 application server delivers a powerful hosting environment for all business applications, new or old.  Application Development teams can provision applications for design and testing within a “real life working” infrastructure, removing the application when testing is complete, or promoting said application ASAP, for mission critical business usage.  This delivers a significant business improvement in application availability, minimizing service downtime.  Therefore, applications stay as current and relevant as possible, reducing the risk of business service outages, delivering better and consistent end user experiences.

As per the IBM zSeries Mainframe heritage, a standard resilience feature of the CICS V5.2 Application Server is an inherent capability to perform, even in the event of a problem scenario.  Cloud enablement delivers a clustering capability, which handles both system and application level failure scenarios.  Seamless and timely problem resolution dictates less down time, delivering more business availability, instilling a high sense of confidence in end users and consumers alike.

Noting the Security aspect of the IBM CAMSS initiative and the ever present cybersecurity risk to us all, CICS Application Server also delivers on this front.  Safeguarding that application enhancements can be brought online ASAP and securely, CICS V5.2 Application Server seamlessly integrates with various security software and languages, including the latest WebSphere Application Server (WAS) Liberty Profile, allowing for the portability of Java Enterprise Edition Web applications.  Enhanced security capabilities also include Java Naming and Directory Interface (JNDI), Bean Validation, JDBC Type 2 Data Sources and the Java Transaction API (JTAPI).  SSL support incorporated within the Liberty JVM server HTTP listener is extended to support key certificates stored in System Authorization Facility (SAF) key rings, delivering SSL server authentication.

Like it or not, Cloud computing is a rapidly evolving technology, where the Cloud is integrating increasingly more applications and associated services, delivering cost savings and scalability accordingly.  Of course, for true enterprise class scalability and cost efficiency, arguably the IBM zSeries Mainframe is an ideal platform for Cloud technologies.  Therefore with some slightly modified thinking, organizations can deploy Cloud based solutions and benefit from application promotion benefits, especially with a technology such as CICS.

There is a great presentation named Five Compelling Reasons for Creating a CICS Cloud that provides robust working examples of how to increase application availability, with real-life application development scenarios.

In conclusion, CICS continues to evolve and not only is it the best Enterprise Class Transaction Server, the family of CICS products including its Application Server deliver a 21st Century Cloud computing compatible platform, for the most demanding of business requirements.  Whether considering the IBM defined Cloud, Analytics, Mobile, Social & Security (CAMSS) initiative or the more traditional Reliability, Availability and Serviceability (RAS) attributes of the zSeries Mainframe server, the latest version of CICS facilitates:

  • Rapid Application Development: Agile methodologies for rapid development, irrespective of programming language (E.g. Java, COBOL, C/C++, PL/I, et al).
  • Seamless & Timely Application Deployment: More frequent application updates, minimizing downtime and associated cost, while leveraging from Cloud functionality, to deploy new applications, application enhancements or bug fixes, side-by-side with existing real-life Production workloads.

Application Performance Tuning – Why Bother?

With older generations of Mainframe Operating Systems, certainly MVS/XA and perhaps MVS/ESA, application performance tuning was a necessity, not an afterthought.  Quite simply, the cost of Mainframe resources, namely CPU, memory and disk, dictated that your mission critical business application might not perform to business requirements, unless you tuned your programming code.  Programmers, both of the system and application variety understood the bits and bytes of available programming languages (E.g. ASM, COBOL, PL/I) and Operating System (I.E. MVS), collaborating either via proactive process, or reactive problem solving.  With the continuing reduction of IT hardware component costs, the improvement in Operating Systems (E.g. 64-bit architecture) and newer programming languages (E.g. C, C++), it seems that application performing tuning is somewhat of an afterthought, but at what cost?

We all know that the cost of a Mainframe MIPS is significant, and although it might have reduced dramatically from a hardware viewpoint, from a software viewpoint, the cost remains largely static at ~£1,500-£3,500, per year, depending on your configuration.  So if your applications are burning several hundred if not several thousand extra MIPS unnecessarily, that’s very expensive indeed!  Additionally and just as importantly, a badly tuned system will manifest itself in slower transaction response times and longer batch jobs, if applicable, which could impact service availability.  So why is there a seeming reluctance to tune business applications, Mainframe resident or not?

If ever there was a functional IT area where the skills gap has never been wider, then application performance tuning is said skill, when comparing the salty old sea dog Mainframe dinosaur, with the newer Mainframe technician!

From an application development process viewpoint, where does the application performance tuning task live; before or after implementation?  The cynical amongst us will know; if it’s after implementation, there’s a strong likelihood said activity will never be performed!  If it’s before implementation, how many projects incorporate a meaningful stress test, or measure transaction response times versus an SLA or KPI metric?  Additionally, if the project is high-priority and/or running behind schedule, then performance testing is an activity that is easily removed…

Back in the good old days, the late 1980’s to early 1990’s, some application performance tuning tools did start to emerge, most notably Strobe.  Strobe was useful to even the most accomplished of system and application programmer personnel, and invaluable to less experienced personnel, and so arguably Strobe became the de facto software tool for tuning Mainframe applications.  However, later releases of MVS (E.g. OS/390 and z/OS), the non-event that was the Year 2000 (Y2K), seemed to remove the focus on and importance of application tuning.

Arguably most importantly of all, that software MIPS cost item, where Strobe and its competitors (E.g. ASG/BMC TriTune, CA Application Tuner, IBM APA, Macro4 ExpeTune, et al) will utilize even more CPU to capture diagnostic trace information, contributed to the demise of application performance tuning.  However, those companies that have undertaken such application tuning activities in the last decade or so are sitting pretty, having reduced the CPU (MIPS) resource consumed, lowering TCO and optimizing performance accordingly.  In the 21st Century, these software solutions are classified as Application Performance Management (APM) solutions.

Is there a better and easier way to stimulate an interest in the application performance tuning discipline?  If the desire exists to tune an application, lowering CPU MIPS usage, optimizing service performance, then the traditional tools and methods mentioned previously exist, but perhaps a new (or not so new) CPU performance data source exists…

With the introduction of the z10 server, a new function CPU MF (CPU Measurement Facility) was incorporated.  Let’s not forget, z10 is now an n-2 technology, having been superseded by the z196/z114 and the latest zBC12/zEC12 generation of servers.  So each and every committed Mainframe customer should be positioned to benefit from the CPU MF function.

CPU MF provides optional hardware assisted collections of information about logical CPU activity executed over a specified interval in selected Logical Partitions (LPARs).  The CPU MF counters function is intended to be run on a constant basis to collect long-term performance data (I.E. SMF Record 113), in a similar manner to how you collect other performance data.  I have previously briefly discussed how CPU MF SMF data can be used to increase Mainframe Server Capacity Planning efficiencies. 

The CPU MF sampling function is a short duration, precise function that identifies where CPU resources are being used, to help you improve application efficiency.  Put very simply, CPU MF sampling data has minimal CPU overhead (E.g. ~0.1-1.0%) when collecting data (I.E. z/OS Hardware Instrumentation Services – HIS), but this data can then be used to identify CPU “hot spots”, which can then be further analysed to identify the “areas of code” generating the high CPU usage.  However, it was forever thus, whether an APM tool, or CPU MF sampling data, high CPU usage can be identified, but the application programmer must undertake the task of optimizing the application code!

IBM have done a great job in providing CPU MF counters data, optimizing the Capacity Planning process with the SMF 113 record, and the realm of possibility exists with the sample data, but a software solution is required to analyse and summarize this data.

Currently there are very few if only one software solution that analyses CPU MF sample data, namely zHISR from Phoenix Software International.  zHISR interfaces directly with z/OS Hardware Instrumentation Services to collect data for hotspot analysis of customer, vendor, or operating system program execution.  zHISR features include:

  • Support for up to 128 simultaneous data collections events.  zHISR collections do not interfere with any HIS functions including sample or counter collection.
  • System console commands for many zHISR functions.
  • An Application Programming Interface to COBOL and Assembler for starting and stopping data collections. Collection lengths for API generated collections have a time range of one second or more.
  • Ability to schedule a collection with JCL so that collection starts when a given job or step begins.
  • Ability to store data collections as z/OS data sets or UNIX files.
  • Support for collections against CICS/TS transactions.
  • Analysis based on a time range within the collected data for a narrower spotlight on problem code.

An intuitive ISPF dialog allows the user to easily produce a CPU hot spots analysis, which can then be used for identifying the offending code sections.  The user can then drill down and highlight the high CPU CSECT and program offset (instruction), comparing with their Associated Data (ADATA), and thus the source programming instruction.  Therefore the skill required to perform analysis is minimal, as is the CPU overhead in collecting analysis data, and so eradicating the potential barriers when embarking on an application tuning initiative.  Furthermore, the actual cost of deploying the zHISR software is not onerous and so perhaps each and every committed Mainframe user can easily include application performance tuning into their application development lifecycle processes. 

zHISR has a UNIX file system interface that lets you navigate the system and browse or delete files.  With zHISR, users can start and stop hardware event data collections and view the status of the current or prior HIS run.  zHISR also includes a memory display/alter utility that lets you view main storage in the CPU you are logged on to.  If zIIPs are present and zHISR is defined as an authorized subsystem, nearly all of the CPU processing used by zHISR is redirected to a zIIP.

There are also instances, however few and far between, where Mainframe customers have written their own proprietary in-house OLTP (On-Line Transaction Processor) and Relational Database Management Subsystem (RDBMS), where traditional APM software tools can’t provide a solution, only interfacing with underlying subsystems (E.g. Adabas, CICS, DB2, IDMS, WebSphere, et al).  In these instances, CPU MF and zHISR offer a solution to help such customers, who probably face challenges when they upgrade their Mainframe servers, safeguarding software and application code is compatible with the new hardware, and ideally, exploits the latest functionality.

In conclusion, application performance tuning has to be a very important if not mandatory activity for the Mainframe Data Centre.  Whether via CPU MF or traditional APM software solutions, the cost reduction and performance improvement benefits of tuning should be compelling reasons to proactively engage in application tuning activities.  From a skills viewpoint, maybe the KISS (Keep It Simple Stupid) principle can apply, where CPU MF collects the data very simply and efficiently, complemented by zHISR, analysing the data in an intuitive and cost optimized manner.

So turning the subject matter on its head, Application Performance Tuning – Why Bother?  Why not!

Further information can be found from my z/OS Application Performance Tuning presentation, delivered at UK GSE in November 2012.